Refund policy

Mary Bea Art Refund/Return Policy:

At Mary Bea Art, we are committed to ensuring your satisfaction with every purchase. If for any reason you are not entirely satisfied with your order, we offer a straightforward return and refund policy:

General Returns:

  • You may return items purchased from Mary Bea Art within 30 days of delivery for a full refund, provided they are in their original condition and packaging.

Return Shipping Responsibilities:

  • If the item you are returning is not defective or damaged, you are responsible for the return shipping charges.
  • If the product arrives with a defect or is damaged during shipping, we will cover the return shipping costs.

In-Person Returns:

  • For your convenience, you may also return your purchased items in person to Mary Bea Art at the following address: Mary Bea Art 103 E Sheridan Street Petoskey, Michigan 49770

Initiating a Return:

  • To begin the return process, please contact us at marybea.art@gmail.com. We will guide you through the steps and provide you with any necessary instructions.

Refund Process:

  • Once we receive your returned item and verify its condition, we will process your refund within 5 business days.
  • Refunds will be issued to the original payment method used for the purchase.

Damaged or Defective Products:

  • In the event that your item arrives with a defect or is damaged during shipping, please contact us immediately at marybea.art@gmail.com. We will work with you to resolve the issue promptly.

Non-Returnable Items:

  • Items marked as "Final Sale" are not eligible for refunds unless they arrive damaged or defective.

Customer Support:

  • If you have any questions or concerns regarding our refund/return policy or the status of your return, please do not hesitate to reach out to us at marybea.art@gmail.com. Our customer support team is here to assist you and ensure a seamless return experience.

We value your trust and strive to provide you with the best possible service. Your satisfaction is important to us, and we appreciate the opportunity to address any concerns or issues promptly. Thank you for choosing Mary Bea Art!